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Message-ID: <024009a2759eb4bb08a2eb40a5715b51971726@ebaarchitects.org>
Reply-To: Alex <alexander_schulze@sioneracs.com>
From: Alex <dev@ebaarchitects.org>
To: hello@sugarfina.com
Subject: Possible unauthorized charge on my debit card - please advise
Date: Thu, 16 Feb 2023 14:23:21 +0000
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I hope this email finds you well. I am writing to you regarding a transac=
tion made from my credit card on your store.

I am certain that I did not make this transaction because I have not used=
 my card or account for any purchase in your shop or website. Moreover, I=
 have already contacted my bank, who informed me that they have received =
a dispute claim from me, and I have also filed a complaint regarding this=
 incident.

As such, I would like to request that you provide me with more informatio=
n about this transaction, such as the order number and any other relevant=
 details, so that I can forward this to my bank and the authorities.

I would also like to clarify that I have all the necessary evidence to pr=
ove that I did not make this transaction, including bank statements and o=
ther proof that I can provide to you upon request.

I appreciate your prompt attention to this matter and look forward to hea=
ring back from you soon.

Best regards,

Alex

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<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8">
</head>
<body bottomMargin=3D5 bgColor=3D"#ffffff" leftMargin=3D5 topMargin=3D5 r=
ightMargin=3D5>
<div>I hope this email finds you well. I am writing to you regarding a tr=
ansaction made from my credit card on your store.</div>
<div>&nbsp;</div>
<div>I am certain that I did not make this transaction because I have not=
 used my card or account for any purchase in your shop or website. Moreov=
er, I have already contacted my bank, who informed me that they have rece=
ived a dispute claim from me, and I have also filed a complaint regarding=
 this incident.</div>
<div>&nbsp;</div>
<div>As such, I would like to request that you provide me with more infor=
mation about this transaction, such as the order number and any other rel=
evant details, so that I can forward this to my bank and the authorities.=
</div>
<div>&nbsp;</div>
<div>I would also like to clarify that I have all the necessary evidence =
to prove that I did not make this transaction, including bank statements =
and other proof that I can provide to you upon request.</div>
<div>&nbsp;</div>
<div>I appreciate your prompt attention to this matter and look forward t=
o hearing back from you soon.</div>
<div>&nbsp;</div>
<div>Best regards,</div>
<div>&nbsp;</div>
<div>Alex</div></body></html>

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