OwlCyberSecurity - MANAGER

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Date: Tue, 05 Dec 2023 15:22:11 -0500

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This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
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johannesburg@snowdengroup.com
    host eu-smtp-inbound-1.mimecast.com [91.220.42.201]
    SMTP error from remote mail server after end of data:
    554 Email rejected due to security policies - https://community.mimecast.com/docs/DOC-1369#554 [3Rlk7i7LPk-25oVTmB_AYA.uk71]

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Action: failed
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Status: 5.0.0
Remote-MTA: dns; eu-smtp-inbound-1.mimecast.com
Diagnostic-Code: smtp; 554 Email rejected due to security policies - https://community.mimecast.com/docs/DOC-1369#554 [3Rlk7i7LPk-25oVTmB_AYA.uk71]

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Message-ID: <ac29978b7fbb83b1923c852eda1e20bb9826b464f1@ebaarchitects.org>
Reply-To: Bern S <bernspeicher@burilngton.com>
From: Bern S <dev@ebaarchitects.org>
To: johannesburg@snowdengroup.com
Subject: Noticing a unusual transaction on my card associated with your store - could you advise
Date: Tue, 5 Dec 2023 19:32:28 +0000
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--22f3ba11f70a202ffc561fb454002a35cb2b12
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I am writing to you today because I have noticed an unauthorized transact=
ion made on my account that I did not authorize. I have checked with my b=
ank, and they have confirmed that a transaction was made on your webstore=
 using my credit card.

I have never purchased from your site, and I am extremely concerned that =
my personal information may have been compromised. I have already contact=
ed my bank and provided them with all the necessary documentation to prov=
e that I did not make this transaction.

I kindly request your assistance in this matter. Please provide me with a=
ny relevant information, such as the order number, that could help me ide=
ntify the source of the problem.

Thank you for your time and attention to this matter.

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Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8">
</head>
<body bgColor=3D"#ffffff">
<div align=3Dleft><font size=3D2 face=3DArial>I am writing to you today b=
ecause I have noticed an unauthorized transaction made on my account that=
 I did not authorize. I have checked with my bank, and they have confirme=
d that a transaction was made on your webstore using my credit card.</fon=
t></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>I have never purchased from=
 your site, and I am extremely concerned that my personal information may=
 have been compromised. I have already contacted my bank and provided the=
m with all the necessary documentation to prove that I did not make this =
transaction.</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>I kindly request your assis=
tance in this matter. Please provide me with any relevant information, su=
ch as the order number, that could help me identify the source of the pro=
blem.</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>Thank you for your time and=
 attention to this matter.</font></div></body></html>

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