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Return-Path: <bounces+1760534-a1e6-dev=ebaarchitects.org@sendgrid.net> Delivered-To: dev@ebaarchitects.org Received: from server237.web-hosting.com by server237.web-hosting.com with LMTP id UA6XGe0hcmU3mS0A7Ypugw (envelope-from <bounces+1760534-a1e6-dev=ebaarchitects.org@sendgrid.net>) for <dev@ebaarchitects.org>; Thu, 07 Dec 2023 14:50:05 -0500 Return-path: <bounces+1760534-a1e6-dev=ebaarchitects.org@sendgrid.net> Envelope-to: dev@ebaarchitects.org Delivery-date: Thu, 07 Dec 2023 14:50:05 -0500 Received: from cskrhszn.outbound-mail.sendgrid.net ([198.21.6.226]:28608) by server237.web-hosting.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (Exim 4.96.1) (envelope-from <bounces+1760534-a1e6-dev=ebaarchitects.org@sendgrid.net>) id 1rBKNj-00CcKe-2p for dev@ebaarchitects.org; Thu, 07 Dec 2023 14:50:05 -0500 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sendgrid.net; h=content-transfer-encoding:content-type:from:mime-version:subject: reply-to:to:cc:content-type:from:subject:to; s=smtpapi; bh=OxkvwD5PoGKVU5eGbSGepPd8Oafqwr/f5gaO+JfIkAk=; b=NuflfFMwPScODVyG5TfAmOWsR9hL70+1IBKdn7d/vjD/gNu9DO9CIGf35GtDYkWdWC/5 6GFQlgdFftgf55ySrHbPEkkEQugw6qSqjv1ojbOG0THHHBKvrXqcBTAdp6ClBjbEtmfFjA 0ashtdde7TJ5YTqaaqjZbcB0cueAUZqIo= Received: by filterdrecv-655bd866f5-9f6nm with SMTP id filterdrecv-655bd866f5-9f6nm-1-657221BE-54 2023-12-07 19:49:18.815293828 +0000 UTC m=+22326.814727599 Received: from MTc2MDUzNA (unknown) by geopod-ismtpd-12 (SG) with HTTP id Oz7FiSDSQzClBNHtQImFuw Thu, 07 Dec 2023 19:49:18.692 +0000 (UTC) Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=us-ascii Date: Thu, 07 Dec 2023 19:49:18 +0000 (UTC) From: SutiSoft Support <support@sutisoft.com> Mime-Version: 1.0 Message-ID: <Oz7FiSDSQzClBNHtQImFuw@geopod-ismtpd-12> Subject: [Support Id #23-11436] New Ticket Created Reply-To: dev <dev@ebaarchitects.org> X-SG-EID: =?us-ascii?Q?sdYmgmWQwYVQAZaiXTr8XiNPZnCm2DGAAku4yPXyhnoiI6DoDUrCuPEZx=2Fnz7I?= =?us-ascii?Q?wunpR82pGsrPcKfJmDa2mJCtosLhEKJBvPBUcq8?= =?us-ascii?Q?AA9zuRKeHAI=2Fjom33c8CED4z8=2FDnGp3lAahrpAX?= =?us-ascii?Q?+0YywUJJOnPCtjiKv0Qrdd2Q=2F+GFTrc0XLSGM0D?= =?us-ascii?Q?J6Ud7NQiSbEwOnSRf6hPnFYDYBMFnQwo3Q69+UK?= =?us-ascii?Q?dDULv3+B9tiAgq3xHWvM1leVNSUfTWcI=2FMJCX8?= To: dev <dev@ebaarchitects.org> X-Entity-ID: gtFv1CqLCYIoHSuUcONZcQ== X-Spam-Status: No, score=1.7 X-Spam-Score: 17 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "server237.web-hosting.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: SutiDesk Hi fred, Your request for support has been received. Please always indicate which SutiSoft product(s) you are inquiring about, it will help speed up the response process. Content analysis details: (1.7 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: sendgrid.net] 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different -0.0 SPF_PASS SPF: sender matches SPF record 0.1 MIME_HTML_ONLY BODY: Message only has text/html MIME parts 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from envelope-from domain 1.5 KAM_SENDGRID Sendgrid being exploited by scammers -0.0 T_SCC_BODY_TEXT_LINE No description available. -0.0 DKIMWL_WL_MED DKIMwl.org - Medium trust sender X-Spam-Flag: NO <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.= w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns=3D"http://www.w3.= org/1999/xhtml"><head><meta http-equiv=3D"Content-Type" content=3D"text/htm= l; charset=3Dutf-8" /><title>SutiDesk</title><style type=3D"text/css">body = { background:#eeeeee;font-family: Arial, Helvetica, sans-serif; font-size:1= 4px; color: #000; line-height: 22px; text-align: left; }p { margin: 0px 0p= x 10px 0px; padding: 0px; }table td { padding-left:16px; padding-right:16px= ; }.nested-table {margin-left:-5px; margin-right:-5px;}.nested-table td{pad= ding:6px 30px; }a {text-decoration: none; padding: 0px; cursor: pointer; bo= rder: none;}.btn {display: inline-block; padding: 6px 12px; margin-bottom: = 0px; font-size: 14px; font-weight: normal; line-height: 1.42857143; text-al= ign: center; white-space: nowrap; vertical-align: middle; -ms-touch-action:= manipulation; touch-action: manipulation; cursor: pointer; -webkit-user-se= lect: none; -moz-user-select: none; -ms-user-select: none; user-select: no= ne; background-image: none; border: 1px solid transparent; border-radius: 4= px;}.btn-sutisoft {background-color: #168fce; border-color: #168fce; color:= #fff; margin-bottom: 5px !important; margin-left:1px; outline: none;}</sty= le></head><body> <table width=3D"650" border=3D"0" cellspacing=3D"0" cellpa= dding=3D"8" align=3D"center" style=3D"background:#ffffff;-webkit-box-shadow= :1px 17px 16px -11px rgba(173,173,173,1);-moz-box-shadow:1px 17px 16px -11p= x rgba(173,173,173,1);box-shadow:1px 17px 16px -11px rgba(173,173,173,1);" = > <!-- first tr use for header --> <tr> <td colspan=3D"2" style=3D= "border-bottom:2px solid #cccccc;"> <img height=3D"50" width=3D"103" src=3D= "https://sutisoft.sutidesk.com/images/Sutisoft-log.png" /> </td> <!-= - <td width=3D"416" align=3D"right" valign=3D"bottom" style=3D"border-botto= m:2px solid #cccccc;" id=3D"date"></td> --> </tr> <!--= this is the body part of template and contents will append dynamically -->= <tr> <td colspan=3D"2" style=3D"padding-top:16px"></td> </tr> <tr v= align=3D"top"> <td colspan=3D"2"> <p>Hi fred,</p> </td></tr><t= r valign=3D"top"> <td colspan=3D"2"> <p>Your request for support = has been received. Please always indicate which SutiSoft product(s) you are= inquiring about, it will help speed up the response process. <b= r><br><br></p> </td></tr><tr valign=3D"top"> <td align=3D"right" styl= e=3D"padding-right:0px;">Support ID:</td> <td style=3D"padding-left:15px= ;">23-11436</td></tr><tr valign=3D"top"> <td align=3D"right" style=3D"pa= dding-right:0px;">Subject:</td> <td style=3D"padding-left:15px;">Can you= assist me with an unauthorized payment on my credit card?</td></tr><tr val= ign=3D"top"> <td align=3D"right" style=3D"padding-right:0px;">Descriptio= n:</td><td style=3D"padding-left:15px;"><html> <head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"> </head> <body bgColor=3D"#ffffff"> <div align=3Dleft><font size=3D2 face=3DArial>I am writing to you today bec= ause I have noticed an unauthorized transaction made on my account that I d= id not authorize. I have checked with my bank, and they have confirmed that= a transaction was made on your website using my credit card.</div> <div> </div> <div align=3Dleft><font size=3D2 face=3DArial>I have never purchased from y= our site, and I am worried that my personal information may have been compr= omised. I have already contacted my bank and provided them with all the nec= essary documentation to prove that I did not make this transaction.</div> <div> </div> <div align=3Dleft><font size=3D2 face=3DArial>I kindly request your assista= nce in this matter. Please provide me with any relevant information, such a= s the invoice number, that could help me identify the source of the problem= .</font></div> <div> </div> <div align=3Dleft><font size=3D2 face=3DArial>Thank you for your time and a= ttention to this matter.</font></div></body></html></td></tr><tr valign=3D"= top"><td colspan=3D"2"><a class=3D"btn btn-sutisoft" href=3D"http://links.s= utidesk.com/ls/click?upn=3DBJ3N74RPfGn7d7agoF4-2BKndhtibt9-2BRtjyhdEqiwSfyZ= SJ-2BFSnOWRp97j1i4P93Fr5D4sOm4StJ-2Ftvey5ldxE21rYdm-2FMeuoF-2FAxRgVISik-3Dz= 04S_m-2FB9HS0yiLKm5tGi0vEgdpuWAckSVd8aMkmg7DCPgOj312UIlsnkB66I4S-2Bn22bCsqk= Kf-2B1Zy6q75ls-2FKGhGlAZJTSoZdZ7h4jID1o6a4TUEE5Gr3ppDYm7H9Qr29Qcay2TtaVfrQ7= peDKZa7so8TgghcoXFQ1RmYOWF3aN9vo96BZomUDV0Wvp29VF3166EIR8EFpNhnAt-2BvnJ64Yt= pQA-3D-3D">View Status</a></td></tr><tr valign=3D"top"> <td colspan=3D"2= "> <p>To add additional comments, reply to this email. Please make s= ure the Support ID always remains in the subject line otherwise it can caus= e delays or loss of your support request.</p> </td></tr> <tr> = <td colspan=3D"2" style=3D"padding-bottom:16px">Regards, <br /> The SutiSof= t Team</td> </tr> <!-- last tr is use for footer --> <tr> <= td style=3D"border-top:2px solid #cccccc;"> <img src=3D"https://sutisoft.su= tidesk.com/images/sutidesk-logo.jpg" /> </td> <td style=3D"font-size:= 12px;border-top:2px solid #cccccc;" align=3D"right">© 2022 SutiSoft, I= nc. All Rights Reserved </td> </tr> </table><img src=3D"http://links.su= tidesk.com/wf/open?upn=3Dksup7yuhsIVJjqdLBpfkfGL-2BbSSs-2Fv1K5tldZVyJVXgVrb= -2BNNAbwNX7kiibu1XWekikIvCvLpvdXYjUaSeRzI-2BmgBFx1Lq0EpE5B05agin64Kg0-2FTSz= E9nVGvCyISy3l6jqwQLFmFb9vpPLBP76VgCwv2Ua1yRTY2e5TBmNIifN2VrK392x3SbJ6cFRIHS= QNBPlbDqsLsCxgm9J0dOQGixMUqZxOPBHtn2oH5mpwQsA-3D" alt=3D"" width=3D"1" heig= ht=3D"1" border=3D"0" style=3D"height:1px !important;width:1px !important;b= order-width:0 !important;margin-top:0 !important;margin-bottom:0 !important= ;margin-right:0 !important;margin-left:0 !important;padding-top:0 !importan= t;padding-bottom:0 !important;padding-right:0 !important;padding-left:0 !im= portant;"/></body></html>