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Reply-To: Oliver <oliver.f@mythenesa.com>
From: Oliver <dev@ebaarchitects.org>
To: customerservice@totobobo.co.uk
Subject: Seeking assistance on an unauthorized charge on my credit card - could you assist
Date: Tue, 19 Dec 2023 04:10:19 -0800
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Hi,

I hope this message finds you well. I'm writing to bring to your attentio=
n an unexpected purchase that appeared on my debit card, which seems to h=
ave been made on your store.

This came as a surprise to me, as I have never used your platform before.=
 I've reached out to my bank and have started the necessary procedure to =
dispute this claim, including filing a complaint with the relevant author=
ities.

It would be helpful if you could provide me with any pertinent details ab=
out the transaction, like the transaction ID, and any other information y=
ou think may help clarify the situation.

I should clarify that I have substantial evidence, including transaction =
records and other proofs, to support my claim that I did not authorize th=
is transaction.

I'm looking forward to your prompt response on this matter.

Yours truly,

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<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8">
</head>
<body bgColor=3D"#ffffff">
<div align=3Dleft><font size=3D2 face=3DArial>Hi,</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>I hope this message finds y=
ou well. I'm writing to bring to your attention an unexpected purchase th=
at appeared on my debit card, which seems to have been made on your store=
.</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>This came as a surprise to =
me, as I have never used your platform before. I've reached out to my ban=
k and have started the necessary procedure to dispute this claim, includi=
ng filing a complaint with the relevant authorities.</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>It would be helpful if you =
could provide me with any pertinent details about the transaction, like t=
he transaction ID, and any other information you think may help clarify t=
he situation.</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>I should clarify that I hav=
e substantial evidence, including transaction records and other proofs, t=
o support my claim that I did not authorize this transaction.</font></div=
>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>I'm looking forward to your=
 prompt response on this matter.</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>Yours truly,</font></div>
<div align=3Dleft>&nbsp;</div></body></html>

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