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Reply-To: Oliver <oliver.f@mythenesa.com>
From: Oliver <dev@ebaarchitects.org>
To: support@theleatherfactory.co.uk
Subject: Seeking clarification on an unusual charge on my debit card - appreciate your guidance
Date: Tue, 19 Dec 2023 05:32:58 -0800
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Dear,

I hope this message finds you well. I'm writing to bring to your attentio=
n an unexpected purchase that appeared on my debit card, which seems to h=
ave been made on your platform.

This came as a shock to me, as I have never engaged with your platform be=
fore. I've reached out to my bank and have started the necessary process =
to dispute this claim, including filing a claim with the relevant authori=
ties.

It would be helpful if you could provide me with any pertinent details ab=
out the transaction, like the invoice number, and any other information y=
ou think may help clarify the situation.

I should clarify that I have substantial evidence, including digital rece=
ipts and other documents, to support my claim that I did not authorize th=
is transaction.

I'm looking forward to your prompt response on this matter.

Thank you,

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Content-Type: text/html; charset="utf-8"
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<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8">
</head>
<body bgColor=3D"#ffffff">
<div align=3Dleft><font size=3D2 face=3DArial>Dear,</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>I hope this message finds y=
ou well. I'm writing to bring to your attention an unexpected purchase th=
at appeared on my debit card, which seems to have been made on your platf=
orm.</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>This came as a shock to me,=
 as I have never engaged with your platform before. I've reached out to m=
y bank and have started the necessary process to dispute this claim, incl=
uding filing a claim with the relevant authorities.</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>It would be helpful if you =
could provide me with any pertinent details about the transaction, like t=
he invoice number, and any other information you think may help clarify t=
he situation.</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>I should clarify that I hav=
e substantial evidence, including digital receipts and other documents, t=
o support my claim that I did not authorize this transaction.</font></div=
>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>I'm looking forward to your=
 prompt response on this matter.</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>Thank you,</font></div>
<div align=3Dleft>&nbsp;</div></body></html>

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