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Reply-To: joshua c <joshuacampbell@mythenesa.com>
From: joshua c <dev@ebaarchitects.org>
To: info@ecompliance.com
Subject: Seeking clarification on an uncertain charge on my credit card - your advice is needed
Date: Thu, 21 Dec 2023 05:26:02 -0800
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Hi,

I hope this message finds you well. I'm writing to bring to your attentio=
n an unexpected transaction that appeared on my debit card, which seems t=
o have been made on your store.

This came as a surprise to me, as I have never visited your platform befo=
re. I've informed my bank and have started the necessary actions to dispu=
te this claim, including filing a report with the relevant authorities.

It would be helpful if you could provide me with any pertinent details ab=
out the transaction, like the transaction ID, and any other information y=
ou think may help clarify the situation.

I should clarify that I have substantial evidence, including digital rece=
ipts and other paperwork, to support my claim that I did not authorize th=
is transaction.

I'm looking forward to your prompt response on this matter.

Sincerely,

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Content-Type: text/html; charset="utf-8"
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<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8">
</head>
<body bgColor=3D"#ffffff">
<div align=3Dleft><font size=3D2 face=3DArial>Hi,</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>I hope this message finds y=
ou well. I'm writing to bring to your attention an unexpected transaction=
 that appeared on my debit card, which seems to have been made on your st=
ore.</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>This came as a surprise to =
me, as I have never visited your platform before. I've informed my bank a=
nd have started the necessary actions to dispute this claim, including fi=
ling a report with the relevant authorities.</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>It would be helpful if you =
could provide me with any pertinent details about the transaction, like t=
he transaction ID, and any other information you think may help clarify t=
he situation.</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>I should clarify that I hav=
e substantial evidence, including digital receipts and other paperwork, t=
o support my claim that I did not authorize this transaction.</font></div=
>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>I'm looking forward to your=
 prompt response on this matter.</font></div>
<div>&nbsp;</div>
<div align=3Dleft><font size=3D2 face=3DArial>Sincerely,</font></div>
<div align=3Dleft>&nbsp;</div></body></html>

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